...adds Mark Iagulli, owner of Powerline, a 4,700-square-foot facility in Toledo, Ohio: "You can have trainers on steroids who look good but train people poorly. We make sure our trainers are doing it right and achieve consistent results."
"With a written exam, they're only memorizing words to pass an exam," he argues. "By mandating a practical component, the industry is making sure a person knows how to work with a client. It sets a higher standard."